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Frequently Asked Questions
Can we obtain free samples for quality testing?
Yes, free samples can be provided for quality evaluation. However, the express shipping cost is the responsibility of the buyer.
What is the typical lead time for orders?
For stock products, items are dispatched within 24-48 hours after payment receipt. For bulk production, the time depends on the specific order quantity.
What shipping methods do you offer?
Small orders are best handled via Fedex, DHL, UPS, or TNT. Larger quantities can be arranged by sea or air according to your specific requirements.
How is quality control managed at the factory?
We maintain strict quality standards and conduct thorough inspections, including leak tests three times before the final packaging.
Is it possible to customize the mat with a private logo?
Absolutely. We offer custom logo services and private labeling to help you build your brand identity on our professional barber mats.
What are the benefits of the silicone material used?
The durable silicone is flexible, heat-resistant, and provides superior traction. It is also malleable and odorless, making it perfect for a professional salon environment.
Auroch Kitchen
