Q1: Are you a trading company or a manufacturer?
A1: We are a manufacturer with integrated designing, manufacturing, marketing, and exporting capabilities.
Q2: Does your company hold any quality certificates?
A2: Yes, we have obtained certificates including SGS, CE/EU, and ISO 9001.
Q3: What primary products do you provide?
A3: Our main products are 100% melamine tableware, houseware, color tableware, and specialized sets for restaurants and hotels.
Q4: What are your payment terms?
A4: In general, we quote EXW or FOB prices. Payment requires a 50% deposit by T/T before production, with the 50% balance paid within 7 days before shipment.
Q5: What is the production lead-time for bulk orders?
A5: The regular lead-time is 15 business days after the deposit is received and artwork is confirmed.
Q6: What is the Minimum Order Quantity (MOQ)?
A6: Normal orders for available items start at 100pcs/item; customized logos start at 200pcs/item; and customized molds require 500-1000pcs/item.