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Frequently Asked Questions
Q1: Can I get some samples?
Yes, some samples are free while others may require a small fee. Please check with our sales team. Freight is collected and will be refunded upon placing an order.
Q2: Do you accept OEM for customer's brand?
Yes, OEM services are available, and a Minimum Order Quantity (MOQ) will be required.
Q3: Do you have relevant certifications?
Yes, we hold certifications including FDA, CE, ISO, TUV, and BSCI.
Q4: Is there an inspection procedure before shipping?
Yes, we conduct a 100% QC inspection before every shipment to ensure product quality.
Q5: What is the estimated delivery date?
Samples typically take 5-7 days, while bulk production requires approximately 30 days.
Q6: Which shipping methods are available?
We offer shipping by sea to your nearest port, by air to your warehouse, or by express (DHL, UPS, FEDEX, TNT, EMS) directly to your door. Tracking numbers are provided for all shipments.